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Friday, September 21, 2012

How to maintain your image at work

Don't want to be seen as arrogant or weak to your subordinates? You can maintain the right balance of humility, writes Lisa Antao
Sometimes, we are in awe of people superior to us, people whom we secretly look up to and want to be like. Maybe because it's the respect that they command and receive, their achievements, their contacts or simply just how smoothly they can get work done. And it's obvious that such people display good if not great leadership qualities, and we often wonder what makes them click? And while most people believe that aggressiveness, being influential and being determined to be successful appear to be the necessary traits, in reality there's much more. We often overlook the humility factor. After all, it is said that respect is earned.

So how does humility play a role in effective leadership? Psychologist Manasi Hassan explains, "Imagine a leader who is unapproachable, uptight, self absorbed and judgmental.
Or a leader who sets such high standards that the group members feel almost inferior in his/her presence. Humility is an important criteria for others to be able to relate to the leader. This makes the leader more approachable and a positive figure for his/her teammates. This helps one influence his/her teammates in a positive way without causing conflicts and frustration." She says that humility in a leader brings about an ease in the teammates for them to open up and communicate with their leader. It's simple just like in school when we liked a teacher who was positive, we automatically did better in that particular subject.

In case you're wondering what if humility is mistaken for weakness? Agrees Hassan saying that sometimes being humble may make others believe that you can be taken for granted. She suggests the following advice to maintain the right balance:

- Say 'no' when you have to
- Don't overdo the humility just for your need to be liked or seek approval from others
- When you see that the situation may get out of hand, pull up your socks and be assertive
- Use humility, don't abuse it. Familiarity breeds contempt, be open with your teammates but not so much that you are unable to maintain your distance with them
- Avoid disclosing too much of your personal life
- Demand your respect, when required
- Don't avoid confrontations in order to avoid conflict

Consultant psychiatrist Dr Milan Balakrishnan says, "Humility in a leader may be misconstrued as a weakness which can be balanced out by adding the right amount of assertiveness and strength. One does not have to sacrifice competence, vision, and effectiveness to get humility in leadership. Humility in the context of leadership is admitting that one does not have all the answers and that one may need help of the team in fulfiling team objectives."
Source : The Times of India, Sept 21, 2012

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