Divisional Union requests interference of Circle Union/CHQ for difficulty in generation and payment of incentive through PLI McCamish in favour of Sales Forces and Medical Officers

No. UN-BN/AIPEU-Gr.-C/06–02/2016

Dated at Bhubaneswar the 10.02.2016

To

          Com. R C Mishra

Circle Secretary, AIPEU, Group-C, Odisha Circle

PSD, Bhubaneswar – 751 007 

Sub:-  Difficulty for generation and payment of incentive through PLI McCamish  in favour of Sales Forces and Medical Officers.  

Dear Comrade,

           As aware, after rollout of Bhubaneswar GPO on 07.09.2015 to PLI McCamish,   the rollout of all the HOs in Odisha Circle were completed phase-wise by 04.01.2016. 

           But as known to this union, PLI/RPLI incentives due both in favour of the sales forces and doctors are not being generated through McCamish inviting serious resentment amongst the field workers. 

           Though, sufficient funds are available under PLIPPS(Incentive) head, not even a single official is aware about the generation of incentive in PMACS system in McCamish application. Bhubaneswar Division is waiting with Rs.10 lakh under PLIPPS(Incentive) head for sanction and payment. But unfortunately, not even a single Division including Bhubaneswar Division in Odisha Circle has yet been able to generate incentive of PLI/RPLI in McCamish. More importantly, the SOP for generation and disbursement of both PLI and RPLI incentive including renewal incentive has not yet been circulated by Circle Office to the Divisions. 

            The situation in case of RPLI is precarious. While no fund is available under RPLI incentive head,  huge amount of manual bills till migration have been kept pending at Divisional Office for sanction and CO has not allotted more funds under this head in spite of repeated requests by the Divisional Office. Contradictorily, the poor GDS and direct PLI / RPLI agents are working hard in the field and procuring policies without payment of due incentive even after migration. This is highly demotivating the sales forces. This may be the situation for all other Divisions in Odisha Circle.

  Similar is the position for sanction and payment of incentive to the Medical Officers. As experienced, now the doctors are getting annoyed in certifying the proposal forms which is embarrasses the Sales Forces.

           Secondly, the training provided to the End Users and User Champions in WCTCs are not self-sufficient since even the Trainers including the Infosys people are not aware on the above issue.      

Thirdly, as experienced, no workshop is being organized at Divisional level to follow up the post migration issues, to bring awareness amongst the sales forces especially BPMs for adopting correct practices in filling up the New PLI Proposal Forms, to educate the frontline workers especially the P As for collection of required documents for different service requests and operational procedures through McCamish for collecting premium,  making payments etc. 

Under the circumstance, since the Divisions have nothing to do on the issue, we would like to request you appraise the same to the Chief PMG, Odisha Circle immediately with request to issue clear instructions and operational procedures now lacking in generation and payment of PLI/RPLI incentive to the sales forces in addition to allotment of more funds under RPLI incentive head.

With greetings.

Comradely yours,

( B  SAMAL )

Divisional Secretary 

Copy (Through eMail) to: 

Com. R N Parashar,  General Secretary, AIPEU, Group-C, CHQ, Dada Ghosh Bhawan, 2151/1. New Patel Road New Delhi-110 008 with request to take up the issue at Directorate level for early solution. As known to us the issue prevails in most of the Circles also.