No.
UN-BN/AIPEU-Gr.-C/07–02/2016
Dated at
Bhubaneswar the 29.02.2016
To
The Senior Superintendent of Post
Offices
Bhubaneswar Division
Bhubaneswar – 751 009
Sub:- Submission
of the extracts of Discussions and Resolutions adopted unanimously in the DWC
Meeting on 13.02.2016.
Sir,
In accordance with the Notification No.
UN-BN/AIPEU-Gr.-C/02–02/2016,dated 01.02.2016 issued under Article 48 of the Constitution of All
India Postal Employees Union, Group – C, the Divisional Working Committee of AIPEU, Group-C,
Bhubaneswar Division was held successfully on 13.02.2016 in the Postal
Recreation Club, Bhubaneswar GPO.
As deliberated by the participating DWC
members, it was experienced that the employees particularly, the P As have
forgotten all other issues except the problems and exploitations arising out of
CBS Finacle and PLI McCamish at present. Though we have already brought the
said issues severally through correspondences and discussed in the Monthly
Union meetings, no satisfactory progress has yet been witnessed.
On the basis of the discussions on the above divisional issues now made
in the current DWC meeting, some important resolutions, inter alia, were
adopted unanimously with decision to bring the same to the kind notice of the
Divisional administration for immediate redressal.
The extracts of the discussions and resolutions on divisional issues
only are submitted here with for further disposal.
Hope, the SSPOs will consider the issues with every priority and a
special meeting with the representatives of this union may be arranged for a
fruitful discussion within next 15 days failing which this union will be forced
to adopt trade union activities (to be decided after 15 days) to save its
members from gross exploitation.
Expecting your kind acknowledgement and prompt
action on the issues.
With
regards.
Yours faithfully,
Encls.- As above
(BRUHASPATI SAMAL)
Divisional
Secretary
Extracts of the
Discussions and Resolutions adopted unanimously in the DCW Meeting, dated
13.02.2016
Phase – II : Discussion on Divisional Issues
A.
Issues related to CBS Finacle
As deliberated by the participating members,
it was experienced that the employees particularly, the P As have forgotten all
other issues except the problems arising out of CBS Finacle and PLI McCamish at
present. Com. B Samal, Divisional Secretary informed the members about the
activities undertaken by our CHQ in taking the issues to the Hon’ble Minister,
Communications & IT and appealed the members to go through our CHQ letter reproduced
in our website.
In addition, since the
issue has already been included in Charter of Demands of the Postal JCA, now it
is our collective responsibility to mobilize the members for cent percent
participation in the forthcoming Indefinite Strike.
However, as opined by
the participating members, the following resolutions were adopted unanimously
with decision to bring to the kind notice of the Divisional administration for
redressal of the Divisional issues.
Resolution
No. 2
Despite several correspondences and discussions in
the monthly union meetings since no progress is observed and the post offices
are migrated forcefully without adequate hardware, manpower, training and
technical support, it was unanimously resolved to bring the following CBS
Finacle issues of Bhubaneswar Division to the kind notice of the SSPOs,
Bhubaneswar Division once again for
early redressal within a reasonable period failing which this union will be
compelled to adopt trade union activities to save its members from serious
exploitation in the name of modernization.
i.
There must be a CBS team comprising of 2 or 3
SAs to coordinate the pre-migration works.
ii.
In stead of hasty migration, the
administration may opt for maximum 2
offices in a single day for effective
migration.
iii.
Since CBS CPC, Odisha Circle is being over
burdened day by day, a help desk at HO
level (Bhubaneswar GPO) comprising at least 2 P As having finacle expertise may
be opened for attending calls regarding problems faced in counter operational
issues.
iv.
To streamline CSAC requests creating more user
ID/Password for S As.
v.
One O A at Divisional Office needs to be
exclusively utilized for handling the USER MANAGEMENT OF FINACLE for the whole
division. His work should be confined to
collect finacle role change request, new id creation, sending to PO tracker and
user id template for new CBS office in coordination with CBS CPC, Odisha
Circle. He also needs to coordinate with Staff-II branch of Divisional Office
for leave / deputation / transfer etc. so that he can put up the role change
request timely and effectively and attend the emails regarding CBS issues
received from various SOLs.
vi.
Since at present no technical support is being
extended by Infosys/Sify, one CBS trained official should be compulsorily
attached to the newly migrated office for at least one week from the date of
migration for providing necessary assistance.
vii.
Passbook printer, laser printer, account
opening forms, xerox paper, marker, finacle guide, and finacle command template
must be supplied to every office before migration along with all types of
successful installation settings. All the old systems must be formatted and
anti-virus must be updated or a new system with high configuration may be
supplied to the proposed CBS offices before migration. At least one extra
computer may be supplied to all the single/double handed offices so that they
can perform their CBS and non-CBS works easily.
viii.
All emails, phone calls, letters and correspondences
to the SSPOs must be attended promptly by the concerned O A at Divisional
Office.
ix.
There must be a SOP to deal with non-migrated
accounts/certificates including transfer/closure, balance differ, short or
excess interest etc so that not a single staff or customer will be harassed in
any manner.
x.
Periodical workshops must be arranged at
divisional level with participation of Postmasters / SPMs / P As / S As /
administrative staff dealing with CBS for effective interaction with proper
feedback to set the future course of action.
xi.
No deputation order should be issued to double
handed post offices having B Os after migration.
xii.
Since it is bitterly experienced that due to
slow connectivity, the officials of one CBS post offices are running to another
CBS PO to finish the days work and to execute timely EoD for no fault of their
own, the Divisional administration may be suggested to select one office having
smooth connectivity as Crisis Management Centre especially in rural areas and
tag maximum 3 or 4 nearby CBS offices to
the said office for finishing the works timely in of case of emergency and link
failure etc. In such cases, admissible T A may be provided to the officials
finishing theirs own office work in another office till restoration of smooth connectivity.
xiii.
Since it is experienced that many offices are
being migrated without imparting proper training to the concerned officials, it
is suggested that all the officials should be trained before migration at least
before 3 days of proposed migration. Such
training should be in WCTC and in CBS
offices for gaining practical knowledge.
xiv.
Simultaneously with the mock migration,
finacle software needs be installed
and dummy transactions must be
done by the SAs in the presence of the
officials of the proposed CBS office to test check the speed/connectivity/link
etc.
B.
Issues
related to PLI McCamish
Despite several correspondences and discussions in
the monthly union meetings no progress is being observed and the staff members
of PLI CPC, Bhubaneswar GPO are facing untold sufferings. Thus after detailed
discussion with the members, the following resolution was adopted unanimously.
Resolution
No. 3
It was unanimously resolved to bring the following
PLI McCamish issues of Bhubaneswar Division to the kind notice of the SSPOs,
Bhubaneswar Division once again for
early redressal within a reasonable period failing which this union will be
compelled to adopt trade union activities to save its members from serious
exploitation in the name of modernization.
i.
To increase the staff strength and number of
systems/accessories suitably as discussed in the monthly Union Meeting on
08.10.2015 under Agenda Item No.
02-10/2015 and further requested vide this Union letter No.
UN-BN/AIPEU-Gr.-C/03–12/2015, dated 03.12.2015.
ii.
Equal
and proper distribution of work considering the workload and responsibilities
of various P As / Supervisor(s) of the PLI CPC, Bhubaneswar GPO through an
approved Memo of Distribution of Work (MDW)
in the light of instructions contained in PLI Directorate’s letter No.
29-34/2012-LI(Vol-II), dated 24.09.2015 which has already been requested to the
SSPOs, Bhubaneswar Division vide this Union’s letter No.
UN-BN/AIPEU-Gr.-C/06–12/2015, dated 21.12.2015.
iii.
Since the pay recovery policies, both
Departmental and outside cases are not being updated in PLI McCamish from
September, 2015, Cheques submitted by outside agencies/organizations are kept
pending in Bhubaneswar GPO even after clearance affecting and thus maturity,
closure, loan cases relating to such pay recovery policies are being settled by
PLI CPC, Bhubaneswar GPO through DOC which is consuming unnecessary time
inviting resentment among the DDOs who have already submitted the required
amount recovering the premia from the concerned policy holders. As a result
both the insurants are forced to suffer and the staff members of PLI CPC are
often misbehaved by the agitated customers for no fault of their own. Thus,
proper arrangement to update the pay recovery policies may be made immediately
to avoid any dislocation in PLI CPC, Bhubaneswar GPO.
iv.
The space available inside the only room
where the PLI CPC is functioning at present is not sufficient to accommodate 12
people with the existing
systems/machines. This apart, there is no record room for CPC also. The
room now vacated adjacent to PLI CPC is in the most dilapidated condition,
which needs immediate repairing with necessary electrical/civil maintenance
works.
v.
Since
PLI/RPLI incentives due both in favour of the sales forces and doctors are not
being generated through McCamish, there is serious resentment amongst the field
workers. Alternatively, though, sufficient funds are available under
PLIPPS(Incentive) head, not even a single official is aware about the
generation of incentive in PMACS system in McCamish application.
In addition, while
no fund is available under RPLI incentive head,
huge amount of manual bills till migration have been kept pending at
Divisional Office for sanction. Thus, immediate action is required to be taken
by the Divisional administration for prompt generation of incentives for the
sales forces and Medical Officers through PLI McCamish effecting timely
payment.
C.
Issue
of ambiguous orders due to lack of supervision and misbehavior to subordinate
staff members by Divisional Office:
The
participating members brought to the notice of this Union during discussion in
the DWC meeting some orders issued by Divisional Office which not only carry
contradictory instructions but ambiguous in nature also. Illustratively, the
following issues were placed for discussion.
a.
While
Divisional Office vide its Memo No. B.12-32(Trg)/2003/Ch.II, dated 11.12.2015
cancelled the Mid Career Development
Programme at PTC, Darbhanga, the concerned P As are directed in the same Memo
to undergo the above training without fail.
b.
Divisional
Office vide its Memo No. B. Misc/Corr/2014, dated 15.12.2015 called for
explanation from Krishna Murari, P A Kakatpur S O to treat the period of
absence on 02.09.2015 as ‘Dies-Non” when the official has joined in the
Department on 17.11.2015 (Vide D O Memo No. B.1 Rectt/2013-14, dated
13.11.2015).
c.
While
one P A of Ashoknagar MDG is permanently moving on deputation, the office is
frequently targeted for deputing additional P As to other offices. Recently an
order was issued to Ashoknagar MDG for deputation of one P A to Brahmakundi SO
for 20 days which was impracticable. Daily up and down to Brahmakundi from
Bhubaneswar is not at all possible. It is also difficult to find a house on the
part on a P A from Bhubaneswar on rent
for 20 days. Brakmakundi is not a town where hotels will be available for
short-term stay. In addition, such deputation order will involve TA/DA when the
Division as a whole is running with minus budget. Secondly, this Union came to
know that prior to issue of the said order to Ashoknagar MDG, Konark S O had
already been directed to depute one PA to Brahmakundi which was also made
effective by the concerned SPM. Thus, this Union presumes that such orders
issued by the Divisional Office are quite intentional with an odor of
intolerance to harass the Divisional Secretary who is heading Ashoknagar MDG.
d.
Recently
the training order issued on Atal Pension Yojana to single handed SPMs without any
relieving arrangement vide Divisional Office Memo No. B.12-32 (Trg) / 2003 /
Ch. II, dated 12.01.2016 is also dubious.
e.
While
Budheswari Colony Grade – I Post Office, Bhubaneswar – 751 006 is functioning
with 3 P As, Divisional Office vide its Memo No: B.12-32(Trg)/2003/Ch-II, dated
19.01.2016, directed the Postmaster to relieve 2 P As at a time on deputation.
The Postmaster being helpless to manage the office with 1 P A, when discussed
with Divisional Office, he was grossly misbehaved and forced to obey the order.
f.
One women employee who had been transferred to Sahidnagar MDG
during Rotational Transfer 2015-16 was not relieved in time to join in
Sahidnagar MDG, rather was ordered ( during September-2015) to work on
deputation as SPM, Pokhariput S O without basic amenities like lavatory,
drinking water etc. which squarely violets Directorate’s letter No. 137-10/2011-SPB.II, dated
18.01.2011 with instruction not to post the women employees in
offices where there are no basic and essential amenities. When the fact
was brought to the notice of the Divisional administration, she was instructed
in a very disgraceful manner over phone to continue her work there at
Pokhariput S O uninterruptedly like a traffic constable. The story did not end
there. After working as SPM from 15.09.2015 to 14.11.2015 in Pokhariput S O,
she was deputed continuously for several offices as follows:
Sl.
|
Name of the Office to which deputed
|
Period
|
|
From
|
To
|
||
1
|
Divisional Office
|
01.12.2015
|
03.12.2015
|
2
|
Airport NTD SO (CBS)
|
04.12.2015
|
23.12.2015
|
3
|
Bargarh Brit Colony S O (CBS)
|
24.12.2015
|
06.01.2016
|
4
|
OSAP Campus NDTSO(CBS)
|
07.01.2016
|
12.01.2016
|
5
|
Kalpana Square NDTSO (CBS)
|
13.01.2016
|
27.01.2016
|
6
|
Divisional Office ( Posted as OA)
|
28.01.2016
|
-
|
While
there are several other CBS trained
LRPAs, a particular P A was targeted and seriously exploited by the
Divisional administration.
g.
Similarly, the SPM, Sainik School,
Bhubaneswar – 751 005 who had applied for leave before one month failed to be
relieved in time, when requested the Divisional Secretary for interference and
in turn, when the Divisional Secretary approached the SSPOs, Bhubaneswar
Division over phone for immediate needful action, the SPM was not only
misbehaved in a very rude manner rather told by Divisional Office to ask the
Union to make his relieving arrangement which is certainly harassing.
h.
The SPM, RRL SO, Bhubaneswar – 751 013 was
misbehaved by Divisional Office when he requested to return the P A already attached to his office.
i.
Bargarh Brit Colony being a double-handed S O
was ordered to relieve his P A without creating required User ID and Password
of the Operator and when the concerned SPM requested the Divisional Office to
do the needful before relieving the P A so that the office would function
smoothly, he was misbehaved by the Divisional Office for no fault of his
own but for the failure of the Divisional administration.
Several
other dubious orders recently issued were also brought to the notice of the
Union which were issued to the SPMs/Postmasters and when either requested for a
clarification or modification, the staff members were misbehaved. The Union
feels that such orders which keep much importance for the staff members
receiving the same are treated in a very casual manner by the Divisional
Office.
Resolution
No. 4
It
was unanimously resolved to appraise the SSPOs to:
i.
guide
the concerned officials/officers by / through whom the files are moving to
properly verify before releasing the orders and not to personalize any letter
written by the Union for mass benefit and benefit for the Division as a whole
adhering to a definite principle without favouring or opposing to anyone in any
manner.
ii.
give
soft skill training to the officers/officials of Divisional Office who are
misbehaving the subordinate staff of the operative offices due their failure in
issuing correct instructions and making suitable relieving arrangements etc.
This union will never tolerate any kind of misbehavior to its members.
iii.
deploy
the CBS trained LRPAs suitably so that they can be relieved immediately at the
time of exigencies.
iv.
examine
the ground reality of the post office before issuing deputation orders.
Divisional Secretary
AIPEU, Group-C
Bhubaneswar Division
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