The Namakkal consumer court ordered the superintendent and the head post officer in the district to pay Rs 7,000 to a student for not delivering her application for a government job on time, which resulted in her not being able to appear for the exam to get the position.
The negligence of the postal department resulted in the student failing to attend the exam, the court said. Prema Palanisamy said she had sent the application by registered speed post in November 2008 and expected to be called for the exam in January 2009.
“I applied for the post of telecom assistant in BSNL, Salem, and prepared for the exam,” she said in her petition. “I received a letter from BSNL stating that I could not attend the exam since my application reached them after the deadline. I was upset since this was my last attempt to get the job.”
When Prema approached the postal department to enquire why her letter had been delayed, she did not receive any proper reply. “I lost an opportunity to get the job I wanted only because of the negligence of the postal officers,” she said.
In their counter, the postal department said the delay was “beyond the control” of the postal department. Postal officials said the application had inadvertently been dispatched to New Delhi instead of Salem.
Consumer court judge D. Krishnaraja said, “The student has been subjected to mental agony for which she has to be compensated.”
Source : Deccan Chronicle,
Thursday February 24, 2011
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