N
F P E
ALL
INDIA POSTAL EMPLOYEES UNION GROUP-C
ODISHA
CIRCLE BRANCH,BHUBANESWAR-751007
Trilochan
Parida
R.C.Mishra
President
Circle
Secretary
Vice-President CHQ &
Leader RJCM
No. UN/AIPEU,
Gr-C/Odisha/01-2015
Dated-25-01-2016
To
Sri Tilak De, IPoS.
The Chief Post Master General
Odisha Circle, Bhubaneswar-751001
Sub- Total disruption of work in CBS offices due to link failure,
sluggish connectivity & lack of ground level infrastructure, putting public
& staff to untold miseries.
Ref- This Circle Union’s letter of even number 20-07-2015, dated
09-09-2015, dated 17-10-2015, Four Monthly Meeting Agenda item No-1 vide letter
dated 26-10-2015, letter dated 07-01-2016, dated 08-01-2016.
Respected Sir,
The matter on the grave situation of CBS offices have been brought
through letter under references and also by direct discussion. It is matter of
great concern that no result orienting action is forthcoming to combat with the
alarming situations in all CBS Offices for which there has been total
disruption of works in the CBS Post Office, putting undue hardship to the
employees working in Finacle and causing strong discontentment among our valued
customers. The prevailing of sluggish connectivity in CBS Offices and total
link failure from Central Server are the prominent factors for paralysation of
transactions in CBS Offices for days together, causing anguish among our
customers. The poor Postal employees working in the Finacle are the victim of
the anguish of public which become frequent phenomenon. The bandwidth of the
CBS offices has not been provided as per Directorate instructions and inspite
of poor connectivity there is hasty conversion of non-CBS Offices to CBS
platform, adding to the miseries to the employees & customers, as well. In
January-2016, there is target in Odisha Circle to convert 19 offices on
23-01-2016, 37 Post offices on dated 27-01-2016 and 33
Post offices on dated 29-01-2016 to CBS without giving
stable connectivity to those offices converted already to CBS platform.
Recently, on dated 12-01-2016 to 15-01-2016 there was total connectivity
failure from Central Server causing paralysation of total transactions in 408
offices (Out of 438 CBS Offices) in Odisha Circle and there is full stop in
transaction in 13000 CBS offices at All India level.
We are receiving strong resentment of staff from all corners of the
Circle on blind operation of the scheme without preparing proper ground level
infrastructure, torturing of employees working in CBS Finacle and also exposure
of strong resentment among public for want of proper service.
This Circle Union demands for immediate remedial actions to following
major problems to maintain peace & tranquillity in the entire Circle and in
case of failing to resolve the issues within reasonable time to stop atrocities
on staff, the union will have no options but to adopt trade union actions.
1.
The Bandwidth between BSNL Cloud and Central Server
should be enhanced for smooth functioning of finacle 2- All Offices
should be provided with minimum Bandwidth of 512 KBPS as per formulae 256 KBPS
per Node + 128 KBPS.
2.
To stop inhuman orders issued by CPC & calling
aver telephones to come beyond office hour for clearance of blocking
validations. If the work of the day is not finished within time due to slow
connectivity & unseen technical problems the staff should leave the offices
after end of the office and attend next day on usual time to complete previous
day’s work first and then start the to-day’s work.
3.
To stop conversion of offices & data migrations
etc till completion normalcy in connectivity and proper running of Finacle.
4.
Payment of due compensation to staff on detention
after office hours.
5.
Protection to staff & office valuables due to
unpleasant situations created by customers for slow running of Finacle &
link failure.
6.
Supply of required hardware & technical support
to the CBS offices.
7.
To remove all the soft ware problems causing
hardship to staff in working.
8.
Supply of Pass book printers and Ledger Printers to
all CBS Offices.
9.
Stop directing staff to attend on holidays &
Sundays.
10.
Stop directing staff for data entries as Infosys has
been entrusted for the matter and remove hurdles for data entry below three
thousand accounts.
We appeal once again, for appropriate actions to all the above problems
to avert strong dis-contentment and on-going frustration prevailing among staff
pouring from all angles.
SOLICITING SOME TANGIBLE ACTION & A LINE OF REPLY.
WITH REGARDS.
Yours faithfully,
(R.C.Mishra)
Circle Secretary
Copy to:
1. Com. R.N.Parashar, Secretary General NFPE and S.G AIPEU, Gr-C for favour
of information. Inspite of flow of allegations from all circles to NFPE &
CHQ on hasty implementation of CBS without preparing ground level
infrastructure, inhuman orders from the administrations, non-satisfactory
service by Infosys, Sify in providing proper software, connectivity, failure of
link from the central server The lives of P3 employees in the Circle, All India
has become miserable & painful. The officials working in CBS & CIS are
rendering service for 12 hours per day and their social lives have been ruined
due to arbitrary orders of the administrations. Please take up the issue at CBS
Directorate as quick as possible, before too late, to resolve all the problems
related to CBS & CIS to maintain peace & tranquillity.
2.
All Circle Office Bearers & Divisional
Secretaries for information.
Circle Secretary
Additional
Items suggested by Bhubaneswar Division
1.
In the process of CBS Finacle and
PLI McCamish, the SPMs of Single-handed S Os are the worst sufferers. In
addition to use of two User IDs and Passwords, the same single person has to
handle all the packages in one system. This is creating more troubles while
switching over from McCamish to Finacle and vice versa with change of printers
since while McCamish has been set with DOT Matrix, Finacle has been connected
with Laser Printers. Similar is the problem while changing the IDs from
Operator to Supervisor and vice versa.
Further, many
double handed Post Offices are running
single-handedly since long since P As of the said offices have been deputed and
attached with the duty of S As/BEs etc.
Now when such Post Offices are migrated to CBS platform, there is
absolute need of one P A in addition to the SPM of such offices.
Therefore,
supply of additional nodes ( at least 2 excluding the server) to all the single
handed P Os and return of the PAs of double-handed P Os need to be considered
on war footing.
2.
To identify POs for migration after solving the existing
civil/electrical problems with supply of necessary hardware since it is seen
that offices are being migrated without required hardware, viz. updated/new
nodes, Pass Book Printer, Laser Printer etc.
3.
To impart necessary training to the officials of such POs
proposed to be migrated well before mock migration and advance creation of User
ID and Password. It may be considered to attach such officials of the proposed
offices to the bigger CBS offices with trained officials at least for one week
for practical experience. In addition, adequate technical support at least for
one week since the date of migration may be considered to be provided for
effective service delivery since it is seen that offices are being migrated
without imparting necessary training to the officials and not providing
required technical support as earlier done through Infosys.
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