Paragraph Nos. 63 and 66 of Central Secretariat
Manual of Office Procedure (CSMOP) deal with the subject of giving
prompt responses and replies to the letters received from VIPs and
Members of Parliament. Paragraph No.63 (1) of CSMOP states that
‘Communications received from Members of Parliament should be attended
to promptly’ and Paragraph No.66 (1) of the CSMOP states that ‘Each
communication received inter-alia from a Member of Parliament, will be
acknowledged within 15 days, followed by a reply within the next 15 days
of acknowledgment sent’.
The Department of Administrative Reforms & Public Grievances, Ministry of Personnel, Public Grievances & Pensions does not centrally maintain (a) any data/information with regard to the VIP references received by all Ministries/Departments from Members of Parliament and the action taken against erring officials by concerned Ministries/Departments; (b) the data/information with regard to letters received from VIPs/MPs pertaining to corruption by the Ministries/Departments and on the action taken by concerned Ministries/Department on such references.
The Department of Administrative Reforms & Public Grievances has been writing from time to time to Ministries/Departments to sensitize them on the need for following the procedure contained in the CSMOP, especially with regard to acknowledging and giving prompt replies to the letters received from the Members of Parliament. In particular, Union Ministers have been requested to set up a mechanism in their respective Ministries to periodically monitor progress in disposal of references received from the Members of Parliament.
In addition, the Department of Personnel & Training (DoP&T) in the Ministry had also issued an Office Memorandum No.11013/4/2011-Estt.(A) dated 01.12.2011 requesting all the Ministries/Departments at the centre and Chief Secretaries of all the States/UTs to follow the instructions contained in CSMOP on VIP references, both in letter and spirit. Any violation of these instructions, which is established after due inquiry, will render the Government servant concerned liable for appropriate punishment as per rule.
It is pertinent to mention that Secretary, Department of Personnel & Training had again written a D.O. letter No. 11013/4/2011-Estt.A dated 09.10.2012 to all the Chief Secretaries of States/UTs requesting them that in order to effectively implement the instructions contained in the DOP&T’s O.M. dated 01.12.2011, they should periodically reiterate the instructions and review implementation of the same in the Conference of District Magistrates/Collectors and Superintendent of their States/UTs.
This was stated by Shri V. Narayanasamy, Minister of State in the Ministry of Personnel, Public Grievances and Pension and Minister of State in the Prime Minister’s Office in written reply to a question by Shrimati Rama Devi and Shri Ratan Singh in the Lok Sabha today.
The Department of Administrative Reforms & Public Grievances, Ministry of Personnel, Public Grievances & Pensions does not centrally maintain (a) any data/information with regard to the VIP references received by all Ministries/Departments from Members of Parliament and the action taken against erring officials by concerned Ministries/Departments; (b) the data/information with regard to letters received from VIPs/MPs pertaining to corruption by the Ministries/Departments and on the action taken by concerned Ministries/Department on such references.
The Department of Administrative Reforms & Public Grievances has been writing from time to time to Ministries/Departments to sensitize them on the need for following the procedure contained in the CSMOP, especially with regard to acknowledging and giving prompt replies to the letters received from the Members of Parliament. In particular, Union Ministers have been requested to set up a mechanism in their respective Ministries to periodically monitor progress in disposal of references received from the Members of Parliament.
In addition, the Department of Personnel & Training (DoP&T) in the Ministry had also issued an Office Memorandum No.11013/4/2011-Estt.(A) dated 01.12.2011 requesting all the Ministries/Departments at the centre and Chief Secretaries of all the States/UTs to follow the instructions contained in CSMOP on VIP references, both in letter and spirit. Any violation of these instructions, which is established after due inquiry, will render the Government servant concerned liable for appropriate punishment as per rule.
It is pertinent to mention that Secretary, Department of Personnel & Training had again written a D.O. letter No. 11013/4/2011-Estt.A dated 09.10.2012 to all the Chief Secretaries of States/UTs requesting them that in order to effectively implement the instructions contained in the DOP&T’s O.M. dated 01.12.2011, they should periodically reiterate the instructions and review implementation of the same in the Conference of District Magistrates/Collectors and Superintendent of their States/UTs.
This was stated by Shri V. Narayanasamy, Minister of State in the Ministry of Personnel, Public Grievances and Pension and Minister of State in the Prime Minister’s Office in written reply to a question by Shrimati Rama Devi and Shri Ratan Singh in the Lok Sabha today.
Source : PIB 5 Dec, 2012
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