Measures adopted for ensuring safety of LPG cylinders at customer’s premises

Gist of the written reply given by Shri Dharmendra Pradhan , Minister of State (I/C) for Petroleum & Natural Gas in the Lok Sabha on 27.07.2015

Measures adopted for ensuring safety at customer’s premises are as under: -

(i)     Gas distributors are under instruction to carry out mandatory checks of the LPG installation at the customers premises once in two years.

(ii)   Use of suraksha LPG hose with steel wire reinforcement which is rodent attack proof & flame retardant, is being promoted for usage at all customers premises for improving safety in the use of LPG in the domestic kitchen.

(iii) OMCs undertake regular campaigns to improve the safety awareness of the customers. Customer education is imparted right at the time of release of new connection through displays and demo-installation at distributors showroom and at the time of installation of the connection at the residence. Safety leaflets and domestic gas customer card containing instructions on safe use of LPG are also handed over to the customer for reference.

(iv) Safety and customer education clinics are conducted from time to time to increase customer awareness on safe use of LPG.

(v)   Emergency service cell have been put in place for attending leakage complaints after working hours of distributorship and on holidays. The contact details of emergency service cells of the particular area are displayed at the distributors showroom and are also printed in the refill cash memos. The numbers are also propagated during the safety clinics.   

(vi) In case of leakage, prompt attendances on priority are undertaken by trained mechanics appointed by the distributors.

All the trucks transporting LPG cylinders are certified for its fitness from respective authority on yearly basis and equipped with followings :

(i)     CCOE (Chief Controller of Explosives) approved Spark Arrester.

(ii)   2 Nos. of approved 10 kg DCP fire extinguishers.

(iii) Anti lock braking system (ABS).

(iv) Anti Static Rubber mat on the Truck floor.

(v)   Master cut off switch.

(vi) Cylinders are transported in vertical position only.

(vii)           Body of the truck is covered with caging system for better stability and security of cylinders.

(viii)         Trucks are painted with standardised colour scheme of the corporation along with emergency contact details.

(ix) One driver and Khalasi.

Further, the three oil companies (IOCL/BPCL/HPCL) have jointly taken public liability insurance policy to protect the public due to any accidents involving LPG transported from supply location to distributors and distributors to customers and at customers premises.

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