AMC of Server & Passbook Printers for the period from 1.4.2011 to 31.3.2012 :

Department of Posts, India

O/o the Sr. Supdt. of Post Offices

Bhubaneswar Division, Bhubaneswar-751009

To

                The Sr. Post Master ,Bhubaneswar GPO/ Post Master, Saheed Nagar, Ashok Nagar,Bhubaneswar-2, Nimapada , Utkal University MDG /SPMs Aerodrum Area, A.G (O),Air Port, Bapuji Nagar, Baragada Brit Colony, Baramunda Colony, BBSR Secretariat, Bhoi Nagar, Bhubaneswar R.S, ,BJB Nagar, Budheswari Colony, CRP Line, IRC Village, Kakatpur, Nayapally, Pipili, S.E .Rly Colony, Surya Nagar

No:          Comp/103-1/11                         Dated at Bhubaneswar-9 the 04.07.2011

Sub: AMC of Server & Passbook Printers for the period from 1.4.2011 to 31.3.2012

Ref:         CO letter No TO/8-4/09  dated 16.6.2011.

                     Please find enclosed herewith  C.O letter dated 16.6.2011 along with    a photo copy of the agreement on annual maintenance contract made between M/S HCL Infosystems Ltd, Bhubaneswar and the CPMG, Orissa Circle , Bhubaneswar for maintenance of servers and passbook printers  for the period from 1.4.2011 to 31.3.2011. The agreement is sent  for your information ,guidance and necessary action .The contact details of the service provider is given below who may be contacted over phone and through e mail when contingency arises.

Call Registration	Phone Nos 0674-2535353&2535343 bbsrcall@hcl.com	Pending call status	0674-2531318&9937085131 bbsrcall@hcl.com
Call Escalation	Level-1	Mr. Nrusingha Charan Das	9937285133 ncd@hcl.com
	Level-2	Mr.  Anup Ghosal	9937285126 anupg@hcl.com
	Level-3	Mr. S.Venkatesan	9937285115 sv@hcl.com

                 

Sr. Supdt. of Post Offices

Bhubaneswar Division

Bhubaneswar-751009

Copy to

1.             The ASPOs (HQ),O/O the SSPS,BHubaneswar Division for information.

2              .Sri B.P.Panda, S.Sasmal, M.R.Ghadei S/A O/O the SSPOs, Bhubaneswar for information and necessary action.