It is a true reflection of women empowerment, freedom and space. The day starts and ends with a smile for more than one reason at the all-woman post office in MVP Colony.
Run by four women and a packer who helps in bundling and unbundling the sacs, the ‘Dak Ghar’ sets an example for the rest of the branches in terms of perfect teamwork skills.
The six-month young branch deals with a blend of both traditional and modern services catering to the needs of varied customer base.
As soon as the gates open at 9 a.m., visitors pour in with a number of queries that range from savings account to dispatches, money orders to register posts and several other services.
Here, the women work in tandem and come forward to help each other in times of need.
Explaining about what makes the post office so unique, Sub-Post Master M. Aruna Jyothi says, “When the enquiries become unmanageable, one can always count on a helping hand. We share our work and as a result we are not confined to one particular line of transactions. It is this teamwork that makes us stay close and enjoy our job immensely.”
The first ever Dak Ghar in the State and fourth in the country seems to impress the fairer sex for varied reasons.
“With such supportive colleagues, work-life balance becomes blissful,” says M. Sujatha, stamp vendor.
Although women feel more than happy to work as a team, they feel challenging to deal with diverse customers.
“Many a time it gets tough to handle a few visitors as they cannot wait until we finish a pending transaction. It’s only during such occasions, we find it tough to respond,” explains P.V. Sudha Rani, one of the postal assistants who has 25 years of experience in the service. Except the shift between computerised transactions and manual ones, postal assistant A.V.N.V.V. Lakshmi says it’s a beautiful experience to be part of the all-women post office.
Source : http://www.thehindu.com
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