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Thursday, August 23, 2012

Non-Emergency Number

The Government of India has undertaken a nationwide mobile-governance initiative that is aimed towards improved access to government/public services by citizens especially the poorest and the most disadvantaged sections of the society.

The Government has approved “Category-I” 3-digit short code 166 as a single nationally available phone number for all non-emergency public services.

Department of Electronics and Information Technology (DeitY) has currently approached the concerned stakeholders in the Government as well as the Industry for arriving at a uniform, transparent, and affordable tariff for usage over the short-code.

Once all the Telecom Service Providers (TSPs) open the short code 166 at a uniform rate, these services would also be made operational. This short code would be made operational by January 2013.

This was stated by Shri Sachin Pilot, the Minister of State in the Ministry of Communication and Information Technology in response to a written question in Lok Sabha yesterday. 
Source:PIB, August 23, 2012

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