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Friday, July 19, 2013

Postal delay hits home delivery of driving licences, registration certificates

PUNE: People who have applied for permanent driving licences and registration certificates (RC) at the Regional Transport Office (RTO) in Pune should be prepared for a delay in getting their vehicle-related documents through the post because of a disruption in the dispatch process in the last two weeks. 

RTO officials on Wednesday said the pendency is expected to be cleared by next week. Regional Transport Officer Arun Yeola said, "About 15,000 documents are pending for dispatch for about 20 days. These include the permanent licences and RCs. It is learnt that the postal department is facing shortage of envelopes used for dispatching these documents." 

The RTO has been sending permanent licences and RCs through the post since September 2011. The initiative has benefited common applicants as the documents are home delivered. Besides, it has also curbed the role of touts and middlemen. 

Yeola said, "All steps are being taken to avoid inconvenience to the applicants. The issue was discussed recently with the postal department officials. The matter will be resolved by next week as the department would receive the stationery in two days. Steps are being taken to speed up dispatches. The RTO can assist them in sending the documents quickly." 

Meanwhile, the department of posts has said that all pending RTO documents will be dispatched in the next two- three days as they have received the required consignment of envelopes. 

Senior superintendent of Pune city (East division) R P Patil said, "We planned to dispatch documents in plastic-coated envelopes to protect them from the rain. The department received fewer envelopes than expected from the suppliers. This led to pendency." 

Patil said the department had approached two more suppliers for the envelopes. A consignment of about 30,000 plastic-coated envelopes has been received in the last two days. The department will send about 5,000 documents every day to clear the backlog, said Patil. 

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